Shipping Policy

Shipping Policy – Royal Optics UK

Effective Date: 17 June 2024

At Royal Optics UK, we are committed to delivering your order quickly, safely, and efficiently. Below you’ll find all the information about how and when your items will be shipped.

1. Shipping Regions

We currently ship to:

• United Kingdom (mainland and Northern Ireland)

• Select European countries (view list at checkout)

Note: Delivery times and options may vary based on your location.

2. Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.

3. Delivery Options & Estimated Times

Express delivery prices may vary based on postcode.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.
You can track your delivery in real time through our carrier partner's website.

5. Shipping Delays

While we do our best to ensure timely delivery, occasional delays due to courier service or external factors (weather, strikes, holidays) may occur.
We appreciate your patience and are always here to assist.

6. Wrong Address or Incomplete Information

Please double-check your shipping information before completing your order.
We cannot be held responsible for lost parcels due to incorrect or incomplete addresses.

7. Failed Deliveries / Return to Sender

If your parcel is returned to us due to missed delivery attempts or an incorrect address, we will contact you to arrange a reshipment.
Additional shipping fees may apply.

8. Contact Us

If you have any questions about your delivery, please email us at:
📩 support@royaloptics.co.uk

Thank you for choosing Royal Optics UK.
We’re proud to deliver comfort, clarity, and confidence—straight to your door.